A Delivery Experience Consistent With Your Brand

More than just delivery. We create a consistent customer experience from sale to delivery with automated messages, dedicated tracking pages, and branded tracking features.

What the Tracking Experience Shouldn't Be

We bet this is what you're experiencing with your current delivery partner.

LONGGG Tracking Codes

Always chasing after the (lengthy) tracking codes. Even if you have it, you have very few updates.

Zero Visibility

Once the order is placed, you and your customers have no idea where it is. Has it even left the store?

Failed Deliveries

No one answers the phone and the driver won't update you. Definitely no way to edit your order information.

It only takes one bad delivery experience to lose a customer.

We bet this is what you're experiencing with your current delivery partner

The New & Improved Tracking Experience

Customers expect more reliable delivery than ever.

Live Updates

Receive a text or email when you delivery starts and ends.

Full Visibility

See where your parcel is and when it's expected to arrive.

99% Successful Deliveries

Deliveries are successful when everyone is in the know.

FlashBox Live Tracking Experience

With the FlashBox live tracking experience, customers see exactly when the parcel arrives. After a stress-free experience, happy customers return in the future!

Numbers

Don't

Lie

Live Delivery Tracking

59%

of shoppers say delivery impacts their brand loyalty

Address Confirmation

86%

of customers edit or add additional information to their delivery address after ordering

Why Use Custom Branded Tracking Pages?

Boost brand awareness

Level up your customer support

Reduce WISMO (where is my order) calls

Take control of the customer experience

How The Tracking Experience Works

An elaborate tracking experience offering customers full visibility around
delivery and proven to increase customer satisfaction.

Parcel In Transit

Customers are notified when the delivery is confirmed

Address Confirmation

Customers confirm their address and can fix or add missing details

On Its Way

Customers are notified when the driver is on their way and can view the live map

Delivered

Customers receive a notification and proof of delivery when their order arrives

51%

of shoppers prefer real-time visibility into the status of their order

What Our Merchants Think

We have been working with FlashBox since late 2021 and can confidently say they’re one of the best same-day delivery solutions in the market. We integrated with them in no time, thanks to their easy API documentation. Their support team is excellent and always very responsive until the last delivery is done for the day. The recipients have been very happy since we partnered with them!

Craig Radford

Founder & Co-CEO

Our customers have been thrilled since we started delivering same-day with FlashBox in late 2021. We’ve increased our deliveries thanks to the fast turnaround times, and the switch over to the new merchant dashboard was even easier than expected. Everything is on time, and we’ve greatly cut down our delivery expenses.

Mark Holowaychuk

CEO

No one takes care of our customers like FlashBox. They ensure every delivery is on time, keep their drivers updated with the exact delivery instructions, and treat our customers like their own. They’re incredibly trustworthy and have saved us plenty of time.