Speed is essential for many companies when choosing a 3PL provider. Same-day delivery can be the deciding factor when you make your choice. Overall 3PL logistics impacts the service your e-commerce customers receive. Don’t underestimate the importance of your decision when you choose the right 3PL provider for your business.
1. Checking Technological Capabilities
Working with a 3PL partner that uses the latest technology and equipment is essential. A 3PL partner who uses up-to-the-minute equipment and software will likely be your best bet if time is of the essence. Remember, 80% of the ecommerce customers want same-day delivery. Before you choose, consider what aspects are most important to your customer base and choose your 3PL provider accordingly. In this day and age, especially when you have an e-commerce business model, the best software available will benefit your customers and your bottom line.
2. Considering Location
Working with a 3PL partner close to your high consumption area is essential. The closer you are to your partner, the easier it will be for you to manage them and work together. The closer your products are to your customers, the more efficiently you’ll be able to ship to your customers. Make sure the location is well suited to your overall distribution plan.
3. Inventory, Back Orders, and Returns
When choosing a 3PL partner, consider asking how they will be handling your inventory. After all, your product is your business. How and where will your product be stored? Who will deal with backorders? How are returns processed, and how long will your customer have to wait for a refund?
4. Ability to Scale
Is your ecommerce business growing significantly? Do you think your 3PL partner can handle your growth? If you predict a significant increase in your volume, you need to make sure your 3PL partner will have the ability to manage them. You need to work with a partner with sufficient warehouse space, personnel, and technology to keep orders organized and get things out the door as efficiently as possible.
At FlashBox, we offer a high-quality delivery optimization solution that increases your efficiency and decreases your costs. We match your 3PL and logistics order with the best-suited route and driver at affordable prices to achieve this. Contact us today!
