The Problem
Assuming you’re a small or medium-sized business owner, you’ll understand how many roles, responsibilities and decisions come with owning a business. You don’t necessarily have the expertise in every department or business line to make fully informed decisions. Depending on your skills and experience, you may struggle with one or two areas more than others. Therefore, you may need to look for tools and resources to bring you up to speed or streamline the process in those areas.
Here at FlashBox, we noticed most of our customers are struggling with providing same-day delivery. This came from a lack of capable delivery partners and a lack of adequate tools.
Traditional courier companies and postal service providers tend to have high price tags, making same-day deliveries seem unattainable to most business owners. In addition, these conventional providers lack the technology and technical skills to create delivery tools that expedite delivery. To achieve a seamless delivery process, businesses need to find a way to use industry-leading technology to provide quality services to their customers.
After coming to this conclusion, FlashBox determined that a product needed to be developed to save time and effort for business owners. As we are a company built on technology, we focused on creating a technology-focused solution. For us, this meant creating a delivery solution that was easy to incorporate into an existing business while focusing on the importance of same-day delivery. Using our in-house development team, we set out to create an easy-to-use, efficient and technology-focused solution.
FlashBox’s Shopify App
After listening to what our customers wanted, we began the development of a new plug-and-play Shopify App. Our App seamlessly integrates with your Shopify Store, allowing you to focus on your business.
The purpose of this new App is to:
- reduce the time it takes to upload deliveries,
- make the delivery process easier for businesses, and
- address customer feedback.
The first purpose is to reduce the time it takes to upload deliveries. Creating an App directly in Shopify allows FlashBox to receive the required delivery information with only a couple of clicks in your Shopify Store. Thus, allowing you to focus on your products and provide the same-day delivery service your customers love.
The second purpose is to make the delivery process easier for businesses. By creating a Shopify App, we can simplify the delivery process and reduce the effort required to complete deliveries. In other words, businesses no longer need to complicate the delivery process with traditional couriers and postal services. They simply need to select their deliveries in the FlashBox App and wait for pick-up.
The third and final purpose is to fulfill our statement of listening to the recommendations of our customers. We regularly encourage our customers to tell us what products, apps and solutions they would like to see FlashBox offer. As a result, we will be able to create products that fit our customers’ needs. The Shopify App is the first step in the long road of developing products tailored to our customers.
How it Works & What it Does
You can find FlashBox’s new Shopify App in the Shopify App Store. This new App streamlines the delivery process for businesses. Store owners will use the FlashBox App to send their deliveries straight to FlashBox for us to complete their deliveries.
Our Delivery Process
Before beginning, Shopify Store owners must install the FlashBox App from the Shopify App Store. Once installed, store owners select the addresses they would like to have sent to FlashBox for delivery. Once all addresses are confirmed, the required shipping labels are automatically sent to the customer to print.
This process focuses on simplicity and time-saving for our customers. Once you install the App, it only requires two actions to send orders to FlashBox – selecting addresses and submitting addresses.
FlashBox takes care of the rest. Once addresses are sent to FlashBox, we begin organizing the pick-up of the parcels from the customer. A driver will pick up the orders from the pick-up location before 4 pm and return them to FlashBox’s Sorting Center. FlashBox will organize the parcels into routes for the drivers to optimize the delivery process. Once all routes are determined, the driver(s) will begin delivery.
Install FlashBox’s Shopify App Today
There is no better time to release our Shopify App than October, also known as Small Business Month. This month we wanted to focus on small businesses and help them grow and improve their businesses. Our goal with the launch of FlashBox’s Shopify App is to simplify the delivery process for all businesses, regardless of their size or industry.
In conclusion, you can now install the FlashBox App from the Shopify App Store if you have a Shopify store. If you would like to suggest the next e-commerce platform we can create a plug-and-play app for, let us know. Visit our website, email us at support@flashbox.co, or call us toll-free at 1-888-631-7895.
