Peak shipping season is upon us! That’s right – from October through the New Year, shoppers will be spending more than ever online. Consumers spent $1.1 trillion globally last holiday season. Not only that, but when retailers offered a range of pickup options, they grew twice as fast as those who didn’t. Are you looking for a way to stand out from your competitors? Same-day delivery is an excellent way to wow your customers.
Proper preparation for the peak season shipping rush will ensure you are ready. Read on to learn everything you need to know.
Delivery Logistics Are Key to Your Success at Peak Shipping Season
Your customers are going to expect excellent delivery service from you. Post-pandemic, shoppers are still gravitating towards e-commerce options. Offering Same-day delivery is an ideal incentive to get your customers buying. 41% of shoppers are willing to pay for same-day delivery. And with today’s fast-paced economy, customers expect it. Incorporating same-day delivery into your marketing plan may bring you some promising results.
But when it comes to same-day delivery, it’s easy for mixups to occur.
When you opt for a delivery partner with their own driving fleet, you’ll have more options. Your delivery partner should also share access to live tracking options. Tracking information keeps your customers notified from pick up to delivery. Keep your costs down with multi-drop ordering. You can coordinate your drivers and your shipping suppliers for efficient deliveries. This way, you can work with one driver to send out 10 nearby deliveries rather than hiring 10 drivers.
Also, make sure your delivery partner offers signature and proof of delivery options. You’ll save time and energy when you know your customers received their packages.
Don’t Break the Bank on Delivery Fees
Small business shipping is already complicated enough. Don’t make it harder for yourself with confusing delivery fees. You’ll want to offer your customer an incentive to buy. Low shipping and delivery costs will keep them interested. Avoid confusing pricing schemes with your partners. That way, you can keep your e-commerce shipping low and transparent for customers. You don’t want to have freight rates and delivery rates piling up. Look for a partner that offers a transparent and upfront fee. Clear fees will ensure you know what to charge every time you make a sale.
Seamlessly Integrate Same-Day Delivery Options
To avoid problems, make sure your delivery partner shares data. You’ll want to be able to use data analytics to track costs. Not only that, but you can use this data to keep track of how long deliveries are taking. Using this information, you’ll be able to keep your customers satisfied. Make sure you can integrate your delivery software directly into your website. Look for plug-ins for your site to ensure you can start selling without slowing down. You can also look for multi-channel ordering options. This way, you can work on the go from your phone as well as from your computer.
A Stress-Free Peak Shipping Season
Now you’re ready to offer seamless same-day delivery. This type of delivery will ensure you’re communicating clearly with your customers. Your customers will know what to expect when they get their delivery.
If you’re in the GTA and looking for a partner, Get Started today. FlashBox delivery experts have experience working with clients across all industries, regardless of their size. We look forward to solving your same-day delivery needs.
Sources:
https://hbr.org/2021/05/how-e-commerce-fits-into-retails-post-pandemic-future
