The convenience of E-Commerce, especially during the pandemic has led to the rise of online shopping. Although expected To grow by 13.7% and reach $908.73 billion in 2021, E-Commerce has its fair share of Delivery struggles.
To survive, businesses have to must address the E-Commerce challenges to achieve a competitive edge. And on that note, We’ve listed six of the prominent challenges facing E-Commerce brands and workable solutions that can help you Overcome them.
1. High Delivery Cost
Last-mile delivery tends to be very expensive for both businesses and customers. For businesses, setting up an Infrastructure that supports timely courier transportation, the expectation of same-day deliveries, extra stops along the Delivery route, and rescheduling deliveries can put a strain on the budget. For customers, high shipping costs cause them to Abandon shopping carts abandonment rates.
From reusing packaging to applying flat rate shipping, you can use these strategies to lower your transportation costs. You Can also offer free shipping and attract more customers.
2. Inconvenient Delivery Options
With 27% of the shoppers in the US canceling orders with no same-day delivery option, it’s clear that consumers expect Convenience when working with your online store. The inability to have shipping timelines that attract buyers can lead to Losses and harm your brand’s reputation.
You should ensure that your store offers different types of E-Commerce deliveries including same-day and on-demand Delivery.
3. Lack of Transparency
Transparency is a vital element for any business, especially E-Commerce. Consumers want to know where their package is And when it’ll reach them. Not having this information makes them distrustful of your business.
With the help of retail software, you can also introduce real-time tracking so customers can receive updates about the Movement of their shipment.
4. Investing in a Private Fleet or hiring a Delivery Service
There are two ways to distribute things to your customers in terms of technology. The first option is to build an internal fleet And fulfill orders on your own. The second option is to hire a third-party delivery service.
While both models are used by eCommerce stores, the decision to utilize one or the other is totally up to you.
However, there are some advantages to employing each solution.
The major advantage of utilizing a third-party shipping operator is that you don’t have to invest a lot of money to begin Started.
5. Lower Efficiency
If your ECommerce shipping lacks efficiency, you can experience increased delays and frustrated customers.
You can install last-mile delivery software to streamline the process from the warehouse to your customer’s doorstep. It Allows for rerouting in case there are last-minute changes in the plan.
6. Unpredictability in Transit
From traffic and bad weather to vehicle issues, your last-mile delivery may face unpredictable challenges. These are issues Beyond your control.
To address them, you can establish seamless communication between you and your customers. Ensure that customers are Assured of the progress of their deliveries.
Get Fast and Efficient E-Commerce Deliveries
Looking for a solution to your delivery struggles?
Look no further than FlashBox. We’re an innovative last-mile solution made for E-Commerce businesses.