When your business begins to grow, it can be an exciting time but can also stress the need for expansion. The more your business grows, the more likely you will outgrow your personal phone lines. If you’re thinking of hiring new staff or looking for advanced calling and collaboration features, upgrading to a business phone service can improve your business immensely.
Today’s post is going to look at what a business phone service is, why you need one, and our top phone service picks.
What is a business phone service?
A business phone service is a cloud-based communications system that allows you to fax, text, and conduct meetings and conferences online. With a phone service, you can easily connect your office, remote, and even mobile employees under one phone system, regardless of where they’re based around the world.
Why you need a business phone service
Using a business phone service can bring many benefits to your business. It can firstly save you a lot of time and money. Old PBX systems are expensive and can take up a lot of space. They also require a lot of maintenance. As your needs evolve, adapting to new features and resources can be beneficial in the long run.
Additionally, they can simplify your business communications. It improves productivity and efficiency, giving you access to features that traditional phone lines just can’t match.
As well as projecting a professional brand image and keeping your information private, the benefits are endless.
The best business phone service
There are many business phone services out there, and you must find the right one for your business. Let’s start, and have a look at some of our top recommendations:
- Voicemail and greeting options
- Audio and video conferencing features
- Auto-receptionist features
- Multi-level IVR
- Offline capabilities in case of loss of internet connection
Ring Central is the market-leading service known for its simplified end-user design and its ability to connect employees from anywhere and anytime.
- You can start with a team size of 1
- Send and receive SMS
- Send Fax
- They offer live chat support
- You can make and receive phone calls from anywhere on the web
- You can sync appointments with Google Calendar
JustCall is a leading phone service for sales and support teams anytime, anywhere. In addition, they have integrations with over 100 CRM systems to make your experience better.
- Call transfer features
- Call forwarding
- Desktop notifications
- Adaptability as you grow
- Shared team activity feed
AirCall is a business phone service renowned for its desktop app, phone support features, and easy integration with CRM solutions.
- Advanced call center features
- Intelligent call routing
- Quality statistics and monitoring
- Easy and vast CRM integration
- Free trial available
CloudTalk offers a range of advanced calling features ready to enhance your communication system through streamlining processes between team members and clients. At FlashBox, a reliable and affordable Same-Day Delivery service, we use CloudTalk. This service allows us to easily connect with our merchants and drivers any time we need. If you are looking for a delivery provider in the GTA, look no further than FlashBox. Sign up for free today.