Customer Delight Through Same-Day Delivery

Customer Delight Through Same-Day Delivery

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Customer delight is everything in the world of retail and eCommerce. One of the best ways to win over your customers is by helping them to get their hands on your products faster. This is where a same-day delivery service can be one of the best investments you make for your business.

FlashBox is a same-day delivery specialist trusted by many businesses across the GTA. We offer straightforward pricing and wide coverage and will ensure your packages arrive on time every time.

Same-Day Delivery – The New Normal

More and more customers are beginning to expect the same services they can get from e-commerce giants like Amazon from every retailer they shop with. One of those expectations is same-day delivery. As the name suggests, same-day delivery gets products to customers’ doors in less than 24 hours. It’s an exciting prospect for the shopper who doesn’t want to wait.

More than 51% of retailers currently offer same-day delivery, while 49% of shoppers say they are more likely to shop with retailers that offer same-day delivery. With near-instantaneous package delivery rapidly becoming the norm, it’s time for businesses to give customers what they want and what will keep them coming back for more.

Getting Last-Mile Delivery Right 

Every phase of the fulfillment process is critical. However, one stage is most important, which can also throw up challenges for e-commerce providers – the last mile. This is the final stage of the fulfillment process and gets orders to customers as quickly as possible. It’s also the most challenging of all the fulfillment stages to coordinate. Get it wrong here, and the customer delight and repeat business you were aiming for could turn into complaints and bad reviews.

The last mile has always been the most expensive phase of the fulfillment process. It can cost as much as 50% of the supply chain spend. Multiple deliveries, diverse delivery locations, and indirect routes are just some reasons why same-day delivery can seem out of reach for many retail and e-commerce companies.

FlashBox – Solving the Same-Day Conundrum For Businesses

When it comes to solving the barriers that same-day delivery, specifically the last mile, can present, FlashBox does it all. We connect directly with our clients, giving them access to affordable and efficient delivery options. Our solution integrates with all major ecommerce marketplaces and platforms, saving you the hassle of yet another new system to set up.

Our platform offers many benefits:

  • A professional fleet of independent drivers
  • Parcel tracking
  • Customer support
  • Delivery Monday – Saturday
  • Signature and proof of delivery
  • Data and analytics

FlashBox helps you delight your customers and give them the same-day delivery experience. Talk with one of our delivery experts today about your delivery needs.

Sources :

https://www.ashurst.com

https:www.invespcro.com

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